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Terms and conditions

1. Introduction

Welcome to bitsaw.eu, operated by BITSAW. These terms and conditions outline the rules and regulations for the use of our webshop and the purchase of products. By accessing this webshop and placing an order, you agree to comply with these terms. Please read them carefully before making a purchase.

2. Definitions

  • “Webshop” refers to bitsaw.eu where products are offered for sale.
  • “Customer,” “You,” or “Your” refers to the person using the webshop and making a purchase.
  • “We,” “Us,” “Our,” or “BITSAW” refers to the operator of the webshop.
  • “Products” refers to physical goods offered for sale on the webshop.

3. Orders and Payments

3.1. By placing an order, you are offering to purchase a product subject to these terms and conditions. We reserve the right to accept or decline your order at our discretion.

3.2. All prices listed on the webshop are in Swedish Kronor (SEK) and include VAT unless otherwise stated.

3.3. Payment can be made using the methods specified on the Web Shop.

3.4. We reserve the right to change prices and payment methods at any time

4. Delivery and Shipping

4.1. We aim to dispatch orders within 5 business days after receiving payment.

4.2. Delivery times are estimates and may vary due to external factors.

4.3. Shipping costs and options are specified on the Web Shop.

4.4. Risk of loss or damage to products passes to You upon delivery

5. Returns and Refunds

5.1. We offer a 14 days return policy, during which you can return a product for a refund or exchange.

5.2. To initiate a return, please contact our customer service and provide your order details.

5.3. Returned products must be in their original condition and packaging.

5.4. Refunds will be processed within 7 business days after receiving the returned product.

5.5. Shipping costs for returns are the responsibility of the Customer, unless the return is due to a fault on our part

6. Privacy Policy

6.1. Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

6.2. By using the Web Shop, you agree to the terms of our Privacy Policy.

7. Limitation of Liability

7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or the webshop.

8. Governing Law

8.1. These terms and conditions are governed by the laws of Sweden.

8.2. Any disputes will be subject to the exclusive jurisdiction of Swedish courts.

9. Changes to Terms and Conditions

9.1. We reserve the right to modify these terms and conditions at any time.

9.2. Changes will be effective upon posting on the webshop.

10. Contact Information

10.1. For any inquiries, please contact our customer service at Info@bitsaw.eu.